The quest for perfection in the business world is a never-ending journey. While it might be impossible to achieve perfection in your workflow, it is possible to get closer to it every day with a well-structured system in place. This is what lean development has to offer companies that would love to perfect their craft.
An efficient business process not only means reduced losses but also increased customer satisfaction rates. To best reduce flaws, you ought to concentrate on eliminating waste while refining the intricate details that make your business tick. Having a firm grasp of how lean development works can easily make this possible.
Here’s how to use the core principles of lean development to your advantage.
Understand Value
To what level does your customer value your product or services? Understanding your product’s value from the customer’s perspective is the initial step to determining how much they are willing to pay for your best products. You can then focus on eliminating the waste produced during the manufacturing process to meet the expected price.
Some of the few ways to reduce waste, include avoiding to produce products when they are least needed, eliminating unnecessary transport, and steering away from the cost of holding inventory whereas it adds no value to the customer. Additionally, factors such as over processing or using superior tools to create a product while a simpler way would suffice should also be avoided.
Map the Value Stream
The value stream is a set of activities that need to take place within the workflow to produce the product in the expected value. To make sense of the value stream, visualizing it using a Kanban task board can help identify any loophole. Once you have an elaborate value stream map, pay attention to the intricate details of the workflow processes.
Not only will the map help in identifying and eliminating waste, but it will also help in determining the effectiveness of an alternative measure that the business can take. Ensure that your value stream starts from the onset of production and ends once the required product value is produced for effective analysis.
Ensure That the Value Stream Flows
The aim of the value stream is to ensure that every aspect of the manufacturing process happens with little friction. While you might have employed a strong value stream, it is possible that there are a few setbacks within the workflow. According to Small Business insights, other than looking at the waste producing parts of your workflow processes, pay attention to anything that can act as a bottleneck.
The sooner you can eliminate production bottlenecks, the better the quality of your products will be. Once you identify a task that has a negative influence on the flow of the value stream, either directly or indirectly find a way to eliminate it from the process. What you want to achieve is a streamlined workflow delivery process with minimal implementation issues.
Pursue Continuous Improvement
As mentioned earlier, achieving a perfect business environment that is waste-free is almost impossible. By eliminating one wasteful part of the business, you will be exposing it to yet another one. Indulging in kaizen, the Japanese business practice of continuous improvement, will bring your business processes as close to perfection as they can get.
Once your staff gets a hang on recent changes you made, take a look into the existing business processes and refine them further. With time and the accumulation of these minor changes, your business will enjoy increased efficiency and reduced losses.
Conclusion
Delivering quality to your customers is a sure way to stay ahead of competitors. Since every other business understands this, then continuous improvement will further increase the competitive edge that you bring to the table. Follow the above steps to increase your customer satisfaction rates.